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Question & Answers

Frequently Asked Questions

Explore this section to learn more about COUNT and find answers to common questions.

COUNT offers AI-powered features that automate complex accounting tasks, saving you time and reducing errors. Our subscription plan is tailored to meet the needs of businesses of all sizes, with seamless integrations and advanced reporting tools.

Yes, you can easily level up or down as your business grows or your needs change. Simply log into your account and adjust your subscription.

Our AI can categorise transactions, detect duplicates, and even provide predictive analytics to help you make informed decisions. It also integrates with your receipts and invoices, making financial management smoother.

Absolutely. All COUNT plans include access to chat and email support from our team of experts. The Enterprise plan also offers dedicated account management.

COUNT uses industry-leading encryption and security measures to protect your data. We also offer audit logs and access controls to keep your information safe. Learn more.

Yes, you can manage both personal and business accounts within COUNT, making it easy to keep everything organised and separate.

Start with our Free Plan or enjoy a 14-day free trial of our paid plans to explore our features and see how COUNT can simplify your financial management. No credit card is required to get started.

Can I connect my New Zealand bank account? Connect to your financial institution to automatically sync your bank accounts with COUNT. No more manual data entry! Using Akahu, New Zealand's open finance platform, we fetch transaction data from your connected bank account daily to provide you with up-to-date information. Learn more about Akahu here.

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